Spread the Love with Fast Shipping!

At our online store, we take pride in delivering your orders with the greatest of love and care. 💌

Order by 2pm EST for Same Day Dispatch

We understand that you're excited to receive your goodies, so we make sure to ship out all orders placed before 2pm EST on the same day. ⏰

Domestic Shipping within the United States

We ship domestically throughout the United States from our partner shipping facility in Depew, NY using USPS. 🇺🇸

Express Options for USA, International, and Domestic Canadian Shipping

For those who need their items in a hurry, we offer express shipping options through UPS, FedEx, Canada Post, and DHL. So no matter where you are in the world 🌍 or if you're up north in Canada 🇨🇦 , we've got you covered! Your package will be shipped directly from our design studio and headquarters in Toronto, Canada.

🌍 Track Your Order with Ease

Experience peace of mind with our fully tracked shipping services. Whether it's domestic or international, you'll always be able to monitor your order's journey.

📦 How to Track Your Order

To track your order, simply visit our Order Tracking page. Keep your order number and email ready to quickly retrieve your delivery status.

With just a few clicks, you'll have all the information you need about your package's whereabouts. No more worrying about lost packages or guessing when they will arrive!

✨ Stay Informed Every Step of the Way

We understand how exciting it is to receive your order, so we want to make sure you're always in the loop. Our tracking system provides real-time updates on the location of your package, ensuring that you never miss a beat.

From the moment your order leaves our warehouse until it arrives at your doorstep, you'll have complete visibility into its progress. Say goodbye to uncertainty and hello to reliable tracking!

🔎 Quick and Convenient Tracking Process

We've designed our tracking process to be as user-friendly as possible. Simply enter your order number and email address on our Order Tracking page, and voila! You'll be presented with all the details about your shipment.

No complicated steps or confusing interfaces - just a straightforward way to stay informed about your package's status. We believe that tracking should be hassle-free and accessible for everyone!

💡 Tips for Smooth Tracking Experience

• Keep Your Order Number Handy: Make sure to have your order number readily available. It's the key to unlocking all the tracking information you need.
• Check Your Email: Double-check that you're using the email address associated with your order. This will ensure a seamless tracking experience.
• Allow for Processing Time: Remember that it may take a little time for your tracking information to become available. Don't worry if you don't see updates immediately!

Tracking your order has never been this fun and easy! Visit our Order Tracking page now to stay in the know about your package's journey. We can't wait for you to receive your order and enjoy our products!

🌍 International Shipping

Are you excited to get your hands on our amazing products, but worried about shipping outside of North America? Don't fret! We've got you covered with our international shipping services.

📦 Our team works tirelessly to ensure that your order is carefully packaged and shipped to your desired destination. Whether you're in Europe, Asia, or anywhere else in the world, we'll make sure your package arrives safe and sound.

🚀 Fast and Reliable Delivery

We understand that waiting for your order can be tough. That's why we prioritize fast and reliable delivery for our international customers. No more anxiously checking the tracking number every hour!

✈️ Depending on your location, shipping times may vary. However, rest assured that we'll do everything we can to get your package to you as quickly as possible.

🌟 Free Shipping for International Orders

We love spreading joy around the world, which is why we offer free shipping for orders outside of North America that meet certain requirements. Want to know more about these requirements? Head over to our shipping information page.

💫 Don't miss out on the chance to get free shipping on your international order! Check out all the details on our shipping information page.

For more detailed information on our available shipping services, shipping destinations, and free shipping requirements for orders outside of North America, please visit our shipping information page.

Probably! Where do you live? 🏠

At Nogu Studio, we strive to make our products available worldwide. To find out if we can ship to your country and get more detailed information on our available shipping services, shipping destinations, and free shipping requirements for orders outside of North America, please visit our shipping information page. We want to make sure you receive your order no matter where you are! 🚀🌎

We know you're excited to receive your order, and we want to make sure you have all the information you need! 🎉

To get an idea of when your order will arrive, we recommend checking out our shipping information page. There, you'll find all the juicy details about estimated delivery times for our various shipping services and destinations. 📦✨

Don't worry if you're not sure about which shipping service to choose! When you proceed to checkout, we'll provide you with estimates for available shipping services based on your destination. So, no guesswork involved! 😊

Remember, our goal is to get your order to you as quickly as possible without sacrificing quality or safety. If you have any specific questions or concerns about your order's delivery, feel free to reach out to our friendly customer support team. We're here to help! 💌🌟

We're sorry to hear about delays! 😔

Even with the most reliable shipping couriers, delays can sometimes happen. If your package has not been updated and you're getting concerned, please don't hesitate to reach out to us.

You can email us at 📧 info@nogu.studio, or start a chat with our support team. One of our friendly customer support representatives will be more than happy to look into it and assist you. 😊📦

Is your package marked as delivered but you haven't received it yet? 😱 Don't worry, it may not be lost

While this situation can be concerning, it doesn't necessarily mean that your package is lost, especially right away. Sometimes, the tracking status may show "Delivered" a day or two early, but fear not! It often turns up shortly afterwards. 📦🎉

If you find yourself in this predicament and your package's tracking status says "Delivered" before it actually arrives at your doorstep, please don't hesitate to let us know. 📧 Just shoot us an email at info@nogu.studio, and we'll jump right into action by initiating an investigation.

We're optimistic that your package will make its way to you very soon! 🤞 But in case it doesn't, rest assured that we won't give up on finding it. We'll work closely with the carrier to track it down and ensure you receive it as soon as possible. 💪

So hang tight and keep an eye out for your eagerly awaited package! We're here to help every step of the way. 😊