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FIREFLY GLASS™ BY NOGU

FIREFLY GLASS™
MERMAID GLASS™ STUDIO BESTSELLERS

MERMAID GLASS™

CHROMATA™ MOOD STONE COLLECTION

MOOD BRACELETS
MUST-HAVE ESSENTIALS

TOP 20 ALL-STARS
TRENDING NOW

TRENDING NOW
SPACE DIAMONDS

LUNAR GLASS™

EARRING BEST SELLERS - NOGU.studio

ALL EARRINGS
RINGS

ALL RINGS
NECKLACES

ALL NECKLACES
BRACELETS - NOGU.studio

ALL BRACELETS
NOGU December Bracelet Of The Month

BRACELET CLUB
NOGU Bracelet Designs New This Week

NEW THIS WEEK
🎁 HOLIDAY GIFTING EVENT 🎁
⭐️ EXTRA 20% OFF w/code 'GIFTNOW' ⭐️
SHIPS FAST | FREE RETURNS | LIFETIME WARRANTY
GET A FREE ZEBRA AGATE GEMSTONE WRAP
WITH ORDERS OVER $100 USD ( $68 USD VALUE)
FREE SHIPPING WITHIN UK
ON ORDERS OVER £125+
🎁 HOLIDAY GIFTING EVENT 🎁
⭐️ EXTRA 20% OFF w/code 'GIFTNOW' ⭐️
SHIPS FAST | FREE RETURNS | LIFETIME WARRANTY
GET A FREE
ZEBRA AGATE GEMSTONE WRAP
WITH ORDERS OVER $100 USD ( $68 USD VALUE)
FREE SHIPPING WITHIN UK
ON ORDERS OVER £125+

Testimonials

Love your customer service. You meet my high standards for a company

Sandy | Customer & Facebook Fan

Can't wait to get it as I love love love the Dream Catcher which I wear EVERY Day.   
Thanx for getting back to me so quickly.  That is great customer service…which matches your kewl products.

Sher | Customer

Just want to let you know that I recieved my bracelets and I LOVE them. Many complements so far!

Leigh Ann | Customer

Love Love Love the bracelets!!!

Mary | Customer

It arrived and it is really cute! So happy. thanx

Jane | Customer

I can't thank you enough for your contributions to the Cystic Fibrosis foundation

Peggy | Customer

Thank you Mika, you have been so helpful and I appreciate you always getting back to me so promptly! Would certainly do business with you again!

Jackie | Customer

I love this company not only for the beauty and quality, but how they support LGBT. Thank you!

Nancy | Customer

Thank you very much. Don’t see this type of customer service very often. May just have to start shopping with you more!

Marcia | Customer

You know that just because you have been sooooooo kind and helpful that I will be keeping an eye on the site for items to purchase. I have 3 daughters and 4 granddaughters. So, girls rule in my house and of course what do girls like more than anything…….. Yep, you got it. If there is anything that I can fill out to attest to my treatment by you, I would be very glad to do it. Thank you again.

Ellen | Customer

I just received my bracelet and I must say it so beautiful, I wll be ordering from u again in future thanks and appreciate you doing all u did ....

Tanya | Customer

when are you doing another free bracelet giveaway? my white moonstone kikiballa is absolutely gorgeous and i wear it way more often then so many others. cant wait for my buddha stone bracelet. thanks for your help

Amanda | Customer

You have been so wonderful to me, and I appreciate it more than you know. Your company is decent, honest, and a pleasure to work with, and I will buy from you again. Do me a teensy favor? Let me know if you get more of the black wrap bracelets in because I really want one of those!
Thank you for every thing!

Alisa | Customer

I just wanted you to know I loved the last bracelet so much and gave it ad a gift. Had to come back and get my own thank you

Vicki | Customer

THANKS again for the outstanding customer service and wonderful products!

Geri | Customer

Thanks for getting back to me so quickly! I always type too fast when im checking out and dont double check. Please ship it there. Your bracelets are honestly the most beautiful things ever. SOOOOO nice. I really hope you make the design i suggested with the swirls :)

Pearl | Customer

Just received my bracelet! Just wanted to tell you it's great. Love the colors and the quality. It will join my other ones.
Thank you!

Karen | Customer

I did want to say something, if you are insisting on this replacement (plus another) being free, I won't argue haha, this is an incredibly generous offer and it tells me everything about the people at Joseph Nogucci, whom I will definitely be recommending to everyone, but I hope you know it isn't necessary.  I really can't thank you enough and like I said it means so much to me and I'll be penning a letter of some kind to speak of your dedication and generosity to make a client satisfied.  You guys rock!

Eric | Customer

My kikiballa arrived yesterday and guess what... I LOVE IT! Thank you so much, I love my new bracelet and I can't wait to buy more! I'm definitely going to get some soon for Christmas gifts. Thanks for everything!

Meg | Customer

Seriously, I did some time in "customer/client service I know how difficult it can be.

I hope you are appreciated because I really appreciate you.

Peggy | Customer

Anyway, I have been in customer service for half of my life.... so to have you be so nice and helpful is like a dream to me!!! I will tell everyone I can about the Joseph Nogucci website and how amazing the jewelery is and how very helpful and kind you are!!

Stephanie | Customer

I love how you have new designs ALL the time! It has truly become a bracelet addiction.

Casia | Customer

My leather wrap bracelet is so0o0 nice, I've been getting compliments since it got here! I just ordered two more at the same price. Thanks for being awesome!

Sam | Customer

I love all jewelry that I have purchased from Joseph Nogucci. Thanks for making pretty as well as affordable jewelry.

Debbie | Customer & Facebook Fan

I received my Never Forgets Charmballa today, and I absolutely love it. I have about 10 bracelets from you and I want all the rest .I have one problem with your bracelets. My cat likes to try and take them from my arm by pulling the bead.

Sandy | Customer & Facebook Fan

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Please fill out our contact form and a member of our customer service team will get back to you as soon as possible. Alternatively, you may email us directly at info@nogu.studio or open a live chat session on any page of our site. 

MORE INFORMATION

SHIPPING RETURNS  WARRANTY

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FREE SHIPPING within the USA on orders over $20!

 

SHIPPING OPTIONS and ESTIMATED DELIVERY TIMES:
USA		 USPS - First Class Mail

$3.99
FREE for orders over $20 

 2-5 Business Days
UPS Express USA $14.99
FREE for Orders $199+ USD		 1-2 Business Days
CANADA		 FedEx Ground / Canada Post

$8.99 USD+

FREE for Orders
$75+ USD

 2-10 Business Days
UPS Express

$23.99+
1 - 3 Business Days
EUROPEAN UNION		 USPS International
Currently Unavailable 		€10+ EUR*
FREE for Orders €95 EUR*		 5-10 Business Days
FedEx or DHL International €24+ EUR* 2-5 Business Days
UNITED KINGDOM

DHL
Direct Parcel

 $10.99 USD
FREE for Orders £125 GBP*		 5-10 Business Days
UPS International 		$29.99 USD 2-5 Business Days
AUSTRALIA

DHL
Direct Parcel

 $10.99 USD
FREE for Orders $199+ AUD*		 5-10 Business Days
UPS International 		$44.99 USD 2-5 Business Days
NEW ZEALAND

DHL
Direct Parcel

 $13.99 USD
FREE for Orders $230 NZD*		 5-10 Business Days
UPS International 		$44.99 USD 2-5 Business Days
JAPAN
USPS International
Currently Unavailable 		¥1,200+ JPY*
FREE for Orders ¥12,000 JPY*		 5-10 Business Days
FedEx or DHL International 		¥3,000+ JPY* 2-5 Business Days
HONG KONG
DHL
Direct Parcel 		$16.99 USD 5-10 Business Days
UPS International 		$29.99 USD 2-5 Business Days
SINGAPORE
DHL
Direct Parcel 		$13.99
FREE for Orders $199 SGD*		 5-10 Business Days
UPS International 		$24.99 USD 2-5 Business Days
Other
INTERNATIONAL
UPS International 		See Checkout for Up to Date Rates 2+ Business Days
  *Some destination countries not listed above may be excluded from free international shipping promotions

FOR CANADIAN CUSTOMERS:
On November 15 2024, Canada Post began a strike action shutting down all parcel delivery services until further notice. We are currently using alternative carriers for all orders shipped to a Canadian address. Orders placed using a PO Box may be subject to ongoing delays as alternative couriers may not be able to complete delivery to Canada Post PO Boxes. Customer support will contact any customer with an open order to a Canadian PO Box address. We apologize for the inconvenience!

SHIPPING INFORMATION:

Once you have placed your order, you will receive an automatically generated email within a few minutes. This email is your invoice and your order confirmation.

If you have not received your order confirmation email and it has been thirty minutes or longer, please check your spam/junk folder. If you still cannot find your order confirmation, please contact customer support to confirm that your order has been placed.

Once your order has been shipped, you will receive an automatically generated email confirming your shipment and providing you with your tracking number, whenever applicable.

In the case of multiple orders being shipped to the same recipient and the same address, orders may be combined into a single, consolidated shipment. 

Please add info@nogu.studio to your safe sender list to ensure our emails reach you.

For questions about the shipping status of any order or to modify an order before shipment, please contact us at info@nogu.studio

Please note orders under $10 may be excluded from free shipping promotions. 

Please note that in the event of an alternative shipping method being used to ship your order due to availability of shipping services to your address with our partner carriers, any difference in price will be refunded to your original method of payment.

SHIPPING WITHIN USA AND CANADA:

Orders being shipped to an address in the United States will be shipped via USPS or FedEx. Orders will be shipped as USPS First Class mail or FedEx, as specified at check out. All orders being shipped to an address in the United States will be tracked.

Orders being shipped to an address in Canada will be shipped via Canada Post Expedited Parcels. All orders being shipped to an address in Canada will be tracked.

In the event of a failed shipment due to an incorrectly entered shipping address, a flat-rate $5.95 shipping fee will be required for a re-shipment. Please note that this flat-rate fee only applies to orders being shipped to an address in the United States of America or Canada. Please contact customer support if your package has been shipped to an incorrect or incomplete address.

SHIPPING OUTSIDE OF USA & CANADA:

Orders being shipped to an address outside of the United States of America or Canada will be shipped via USPS International or FedEx International or DHL Express international service.

NOGU is not responsible for currency exchange fees, credit card fees, or bank fees. 

NOGU is not responsible for any additional government taxes, customs, or duty charges, and any such costs will be incurred by the order's recipient.

THIRD PARTY PROMOTIONS:

Orders placed using vouchers distributed by promotional partners may see slightly longer shipping times within the parameters of the ongoing promotion.

LIABILITY:

Any and all claims for lost, stolen, or mis-delivered packages must be made within two months (sixty days) of the order date of the package in question. 

NOGU is not responsible for lost or stolen packages in cases where they have been tracked and confirmed delivered by their respective carriers.

Please Note: Orders with a $0.00 checkout value are subject to a $5.99 shipping and processing fee. 

Shipping rates, services, and options are subject to change at any time based on the availability of carriers and eligible services. 

*Note: Non-USD orders will have shipping rates calculated at checkout based on daily currency rates. Rates shown above are currency-exchanged estimates.

Thanks for contacting us. We'll get back to you as soon as possible.

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 LIFETIME WARRANTY

Policy valid on orders placed on or after October 1 2017.

UNITED STATES & CANADA

All NOGU products purchased from www.nogu.studio are covered by our Lifetime Warranty.

Any purchased item that arrives or becomes damaged within the first year of the delivery date will be replaced once at absolutely no cost and with no hassle.

Any purchased item that becomes damaged after the first year (365 days) from the date of delivery will be replaced but may be assessed a payment of a flat-rate $10 fee. This fee allows us to partially cover the costs associated with postage, processing and delivery of replacement items. The fee will be assessed on a case by case basis. 

In most cases, sending us a picture via email (info@nogu.studio) allowing us to confirm the damage is enough, and we'll process the replacement immediately. 

If a return of the item is necessary, we'll send you a pre-paid return shipping label you can use to send your item back through the postal service at no cost and without ever having to visit the post office.

If a return is required, all you have to do is apply our pre-paid shipping label to the package you want to return and leave it in a mailbox for the postal service to collect and wait for us to take care of the rest.

When we process your replacement, you'll be notified by email of your replacement's progress, and be provided with real time tracking updates as it makes its way to you.

The Lifetime Warranty applies to the availability of replacements only, not return/refund eligibility.


OUTSIDE OF USA & CANADA

All NOGU products purchased from www.nogu.studio are covered by our Lifetime Warranty.


Any purchased item that arrives or becomes damaged within the first year (365 days) of the date of delivery will be replaced with the payment of a flat-rate international shipping fee.

Any purchased item that becomes damaged between after 365 days from the date of delivery will be replaced with the payment of a flat-rate $10 replacement fee, in addition to the international shipping fee.

These fees allow us to partially cover the costs associated with postage, processing and delivery of replacement items. 


RETURN & REFUND ELIGIBILITY

For an order to be eligible for return and a refund, the initial request for a
return authorization must be made within 30 days of the delivery of
the package, according to the tracking information.

Returned products must be unused and in the same condition that you
received it, as well as in the original packaging.

Returned products must have all their original tags attached.

Once received, earring products are non-returnable and non-refundable under any circumstances.

Any product marked or advertised as Final Sale is not eligible for a refund.

Gift cards are non-returnable and non-refundable.

Original shipping charges are non-refundable.

Custom engraved products are non-refundable, and may not be returned.
Damaged or defective custom engraved products will be replaced, if
necessary, according to our applicable warranty on damaged or
defective items.

Items ordered as part of a monthly delivery subscription package, such as our Bracelet of the Month Club subscription, are final sale, and not returnable or refundable. Damaged items received as part of a monthly subscription package will be replaced as part of our standard warranty, but may not be refunded. 

RETURN & REFUND PROCESS

To arrange a return and receive a Return Authorization Number which
will streamline and expedite the return process and refund turnaround
time, please contact our customer care team by sending an
email to info@nogu.studio. This will open a customer support ticket and give your request a reference ID number that may be used to track the progress of your return.


Please note that returning an order without receiving a Return
Authorization Number and scheduling the return with our customer care
team may lead to delivery issues which prevent the delivery of your
return to our facility, delay the processing of your refund, or both.


RETURN ADDRESS:

NOGU
c/o Wizmo
2916 Walden Ave #400
Depew, NY 14043-2610

All returns originating from outside of the United States or Canada must be returned using an international mail method servicing Niagara Falls, New York.


Pre-Paid Return Shipping Labels (United States / Canada):

A pre-paid return shipping label is available to you if your order was delivered to an address in the United States or Canada.

Please contact customer support by emailing info@nogu.studio to request more information on a pre-paid return label. 


Please note that printing a physical copy of the pre-paid return label is a prerequisite to being able to use this pre-paid service. NOGU cannot ship a pre-printed pre-paid return shipping label.


RETURN POSTAGE (Customers outside the United States / Canada):

Return postage is not covered by your original purchase on www.nogu.studio, and in the event of a return for a refund, the return postage must be paid by the party initiating the return.

NOGU recommends returning your order through the least
expensive method available. NOGU recommends returning orders
in a padded envelope instead of a box whenever possible, and through
your local postal service, as private carriers (such as FedEx / UPS)
typically charge significantly more for comparable services.

For returns originating outside of the United States, the cost of international postage - and any and all third party brokerage charges and/or additional charges and/or tariffs - must be paid by the party initiating the return.


REFUND PROCESSING TIME:

Once your returned package has been received at our return address in New York, it will be transported by our privately contracted carrier to our Toronto headquarters where it will be received and assessed. Your refund will be processed and issued at the end of this process. As a result of the necessary steps to receiving, transporting, and assessing returns, it will take 5 to 10 business days from the date the return package is delivered to our New York location for your refund to be issued.

LIABILITY:

If a delivery cannot be completed or is refused by the recipient due to the recipient's unwillingness to pay any due international taxes or duty charges on the package, the order will not be refunded, as these costs are the responsibility of the purchaser. 

NOGU is not responsible for any additional government taxes,
customs, or duty charges on returned packages, and any such costs are the responsibility of the party initiating the return. The total amount of any such charges will be deducted from the refund amount.

Any and all claims for lost, stolen, or mis-delivered packages must be
made within one month (thirty days) of the shipping date of the package
in question.

DANIEL CHRISTIAN TANG 

RETURN & REFUND POLICY 

NOGU is a licensed vendor of Daniel Christian Tang jewelry. Daniel Christian Tang products purchased from www.nogu.studio are subject to the Daniel Christian Tang warranty conditions on this page.



  • Orders now have the option of being placed with 'eco friendly reduced packaging' as an option available at checkout.
  • Bracelets and earrings will be shipped in an eco friendly pouch instead of the standard jewelry box.
  • We're offering this option as a way of letting you choose to reduce the carbon footprint of your order.
  • Perfect option for returning customers who have already received NOGU gift boxes.
  • Not recommended for gift giving or first time customers who would prefer to enjoy the full NOGU unboxing experience.
  • Get 2000 NOGU Rewards Points when you order with Eco Reduced Packaging [1000 + 1000 Bonus for a limited time]
  • In order to select this option in the NOGU App, please add the 'ECO Packaging' item to your cart. This will apply for all eligible items in the cart

 

NOGU is happy to now offer customers the choice of selecting eco friendly reduced packaging on the checkout page when completing their order. Currently, the eco friendly packaging is only available for bracelet and earring items - customers who select it will receive a small lightweight pouch for each item instead of the standard bracelet or earring gift box. We've already been using this reduced packaging method for warranty replacement orders and are excited to offer it to all of our customers who are interested in finding a way to reduce the ecological footprint of their order.

To see what kind of packaging is included, please visit the product page and check the product photo and video section, where you'll also find a picture of that product's included packaging. 

When it comes to reducing packaging, the most important thing is to reduce the waste and unnecessary materials that are used to make packaging. By reducing the use of packaging, you'll be doing your part to reduce the amount of materials that are thrown away in landfills or just left in the world where they can hurt people or animals.   Less packaging means less waste and a smaller carbon footprint. It's important for us to adopt a strategy to reduce packaging materials if we want to reduce our shared carbon footprint. 

With all of our critical partnerships and fundraising efforts we continue to work on with our charity partners around the world who are specifically focussed on reducing ecological harm and repairing the damage done to the environment, providing every customer with the option to reduce the ecological impact of every order is another step in the right direction. 

We believe that there's great value in reducing our environmental impact on the world and we believe in giving the customer the option to choose. 

NOGU's goal is to provide high-quality accessories that are also as environmentally friendly as possible. By choosing the reduced packaging option at checkout, you can help us reach our goal.